Viviana Orellana

Accomplished professional with broad expertise in business management, sustainability, and stakeholder coordination. Currently leading ESG initiatives as Sustainability Coordinator at Sedex, driving ethical trade projects and responsible sourcing practices.

Passionate about continuous learning and intercultural integration, with strong skills in strategic planning, process optimization, and pedagogical design for training programs. Fluent in English and Spanish, adept at building collaborative environments and delivering measurable impact across diverse industries.

Bilingual business professional with extensive experience in sustainability, administration, and international trade. Currently serving as Sustainability Coordinator at Sedex, leading ESG and ethical trade projects with measurable impact.

Previously held leadership and coordination roles in administration, imports, and customer service, gaining expertise in process optimization, stakeholder engagement, and resource management across industries such as retail, logistics, and natural products.

Recognized for strong analytical and problem-solving skills, ability to implement process improvements, and effective communication in both English and Spanish. Skilled in Microsoft Office, Salesforce CRM, and project management tools.

Business Administration Engineering – Andrés Bello University (2023 – Present) 

English–Spanish Liaison Interpretation – EATRI Professional Institute (2008 – 2010) 

Diploma in Business Management – INACAP (1998) 

Additional training: Specialized courses in sales management, customer care, portfolio management, and ISO 9001/HACCP auditing, strengthening my expertise in quality systems and client relations.