Senior Account Executive, Enterprise - Chile - Genesys

Descripción

Build something new with a world-class team.

At Genesys, weallow our employees to make their mark by entrusting them to makedecisions and do what they've been hired to do: their very best.

Yourpotential is waiting; why are you? The Enterprise AccountExecutive is a pivotal new logo role.

You will develop and implement acomprehensive account plan and strategy that maximizes needs to driverevenue for the entire Genesys suite of products.

It is an extremelycritical role in helping us realize our goal of providing ourcustomers with an unequaled customer experience.

The EnterpriseAccount Executive has the unique challenge of understanding ourcustomers' needs and strategic objectives to uncover how Genesys canbest serve them in achieving their objectives.

At the same time, mustact as an influencer, connector, and coordinator to make sure that weare pulling together the right team, at the right time, and deliveringthe best CX in such a way that our customers come to trust and rely onGenesys even more.

Responsibilities:

• Meetingand/or exceeding goals including, but not limited to, revenue,customer growth, and sales expenses.
• Managing forecasts,pipelines, and predictability for revenue achievement.
• Managingthe entire sales lifecycle of transactions to ensure visibility intoand predictability of the leadtoclose process.
• Ensuring andenabling the highest levels of professionalism.
• Acting as aGenesys representative to maintain positive relationships with allemployees, customers, partners, and shareholders.
• Providingtimely and positive resolution of escalated salesrelated issues.
• Communicating with key customers, business partners and executives onsignificant issues and accomplishments.
• Sells and promotes thesales of Genesys products to customers including negotiating price,other concessions and terms and conditions of the sale.
• Participates in strategic and tactical planning for the division.
• Building a relationship with key players in their customeraccounts.
• Penetrating the customer account at all levels and allsubsidiaries.
• Becoming a trusted advisor on Genesysproducts/solutions to meet the needs of their customer accounts.
• Develops and execute a territory plan to maximize revenue.

Generatesand achieves monthly territory forecasts, and accurately predictsrevenue on a monthly basis.

• Manages escalations.
• Conductsweekly progress meetings with sales team.
• Assists in thedevelopment of short, medium, and long term plans to achieve strategicobjectives.
• Regularly interacts across functional areas withsenior management or executives to ensure objectives are met.
• Ability to influence thinking or gain acceptance of others insensitive situations

Requirements:

- +5 years salesexperience within technology industry.

• Leadership skills to leadasales engagement.
• Be a "High Energy", resultsoriented achieverand a team player willing to work in a demanding and dynamicenvironment.
• Demonstrated track record in software sales.
• Excellent verbal and written communications skills: produce materials,deliver presentations, and perform general education.
• Ability torepresent the company at senior executive levels.
• Able to developproposals and manage the sales cycle with minimum supervision whileproviding regular updated on progress and challenges

AboutGenesys:
Every year, Genesys orchestrates more than 70 billionremarkable customer experiences for organizations in more than 100countries.

Through the power of our cloud, digital and AItechnologies, organizations can realize Experience as a ServiceSM, ourvision for empathetic customer experiences at scale.

With Genesys,organizations have the power to deliver proactive, predictive, andhyper personalized experiences to deepen their customer connectionacross every marketing, sales, and service moment on any channel,while also improving employee productivity and engagement.

Bytransforming back-office technology to a modern revenue velocityengine Genesys enables true intimacy at scale to foster customer trustand loyalty.


Visit Reasonable Accommodations:
ReasonableAccommodations Form Genesys is an equal opportunity employercommitted to diversity in the workplace.

We evaluate qualifiedapplicants without regard to race, color, age, religion, sex, sexualorientation, gender identity or expression, marital status, domesticpartner status, national origin, genetics, disability, military andveteran status, and other protected characteristics.

#J-18808-Ljbffr