GM Financial

Operational Risk Specialist (BB-AAF77)

Encontrado en: Neuvoo CL




  • Program Governance
  • Maintain oversight and support of operational risk event management processes and procedures for GMF IO Country Operations and Global Functions
  • Track and manage program initiatives and projects using project management tools and applications
  • Risk Event Administration
  • Aggregate, analyze, and classify operational risk events reported by the business in accordance with predefined escalation thresholds and processing requirements
  • Support and / or perform root cause analysis in partnership with stakeholders and business units
  • Advise in the definition and development of remediation plans and assess the cost/benefit of the implementation
  • Foster preventive, corrective and directive actions in order to ensure continuous improvement in control environment
  • Aggregate and analyze operational risk event data produced by risk partners and other departments
  • Track, monitor and report on remediation plans created to address control gaps/deficiencies
  • Perform validation and testing of risk event remediation plans prior to closure
  • Data Management and Technology
  • Ensure comprehensive records of operational risk events identified across the business using the designated corporate risk register / applications
  • Serve as SME for operational risk technology platforms and data sources that support the risk event management process and drive continuous improvement of these solutions
  • Reporting
  • Create and manage monthly and ad-hoc operational risk event reporting using Business Intelligence tools
  • Identify trends in operational risk data collected from the business and make recommendations based on observations and patterns
  • Assist with any reporting requirements to internal committees or Senior Leadership
  • Training
  • Support the creation of training and awareness materials for Business Units, Risk Partners, and the Operational Risk team
  • Deliver program training to core stakeholders
  • Perform other duties as assigned
  • Conform with all company policies and procedures
  • Qualifications


  • Knowledge of risk management industry standards including ISO 9000, ISO 31000, COSO
  • Proven decision-making skills and the ability to influence others without authority
  • Ability to demonstrate subject matter expertise to other risk disciplines, business units and corporate functions to support adherence to Framework components
  • Skills

  • Microsoft Office Suite – Word, Excel, PowerPoint, Access Applications
  • Previous experience working with business intelligence tools including Microsoft Power BI, Tableau, or Cognos
  • Project Coordination or Management experience
  • Previous experience with Microsoft SharePoint and Salesforce
  • Previous experience with Governance, Risk, and Compliance software
  • Education

  • High School Diploma required
  • Bachelor’s Degree in Business / Finance, Operations Management, or related field required
  • Experience

  • 2-3 years Financial Services or related experience Background in non-financial risk management, compliance, audit, or operations preferred
  • Licenses

  • Audit, Risk Management, Governance, or Compliance areas preferred
  • #LI-AA1

    calendar_todayhace 11 horas

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    location_onSantiago, Chile

    work GM Financial

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