Technical Support Representative - Spanish Speaker (BB-7902B)
Encontrado en: Fidanto CL
Descripción:To further accelerate our growth even more and strengthening our leading position we are on the outlook for Customer Support Representative B2B Spanish Speaker. Our team supports B2B resellers and customers from Chile. In addition, team members are working on additional projects or specializing on certain topics. If you are the kind of person always ready to help, dynamic and methodical, who enjoys providing technical solutions, then this might be the perfect opportunity for you Here s a little taste of your challenge - Provide product information and effective technical support through multiple channels phone, e-mail, chat - Investigate and take care of large and complex support matters, where necessary working closely together with peers across all departments to ensure an exceptional and seamless experience for our customers - Contribute to additional support programs projects e.g content delivery, training, product expertise, targeted proactive support activities . - An effective technical support unburdening the customer wherever possible, thinking ahead to cover expected follow-up topics and an exceptional and seamless experience - Provide with first-class, high-quality, professional responses to customer enquiries within agreed performance levels - A constant and pro-active improvement of product support knowledge - Pro-active engagement in additional activities when the regular workload allows it . - Installation coordination Who are you There is no set route to become part of Webfleet Solutions. But to be successful in this role, this is the kind of profile we have in mind - You have native or business level proficiency in Spanish. Fluency in English also required is our company language . - You have excellent proven technical customer support experience of at least 2 years in an international B2B environment - You have excellent communication skills both written and verbal as well as a talent to develop good relationships with business customers - You are technically proficient knowledge on fields relevant to Telematics vehicle electronics, telecommunication, software, GPS is a clear advantage basic knowledge of PC hardware good knowledge of Windows OS knowledge of web browsers Internet Explorer, Mozilla . Desirable with experience using CRM platforms - You have experience in project administration, coordination organization skills - You have experience and success in sales is an advantage.
calendar_todayhace 4 días