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    Senior Associate Managed Services Client Delivery Specialist - Santiago, Chile - NTT

    NTT
    NTT Santiago, Chile

    hace 1 semana

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    Descripción

    Want to be a part of our team?

    The role of Senior Associate Managed Services Client Delivery Specialist is a developing role, responsible for overseeing the end-to-end delivery of managed services contract to the client. This role supports the business and protects the company's reputation by taking responsibility for contract management for local, small and low to medium complexity contracts. This role works closely with cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are often complex by nature and are typically across multiple sites and/or service offerings.

    This role takes guidance from a more experienced member within the team.

    This role involves proactive client communication, project management, technical oversight, and problem-solving.

    Working at NTT

    Key Roles and Responsibilities:
    Knowledge, Skills and Attributes:
    Academic Qualifications and Certifications:
    Required Experience:

    Skills Summary

    Account Management, Contract Performance Management, Customer Centric Solutions, Financial Acumen, Project Management, Service Delivery, Service Level Agreement (SLA)

    Workplace type:

    Hybrid Working

    Equal Opportunity Employer

    NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

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