Senior Consultant, Front Office, Customer Delivery - Chile - Adenza

Descripción

Senior Consultant, Front Office, Customer Delivery

Chile

Division Overview
Customer Services is an integral part of Adenza'sgrowth and success.

This division's mission is to continuously enhancethe Adenza Customer experience in how they consume the Adenza softwareand services, using a strategic customer-centric approach focused ondriving customer adoption and retention.

Thus, successfullydifferentiating Adenza from our competition and contributing to thenet growth of our business while offering intense and excellent careerdevelopment opportunities.

Team and Role Overview

Thepurpose of the Customer Delivery Centre is to provide businessexpertise to support an organization's global or domesticimplementation by designing new processes, optimizing current ones,managing complex implementation projects, and providing user supportand training.

We are seeking a Front-Office Consultant to work in acustomer‐facing role to drive global systemimplementations.


Responsibilities:

Work directly withcustomers to gather, scope, and understand business requirements, andinfluence them toward our best practice solutions
Work hands-on todesign, configure, and test the system to ensure that it meets thebusiness requirements wherever there is a deviation from ourout-of-the-box solution
Follow up with the Client's end-users tovalidate the solution delivered, achieve signoff, and continue tosupport various phases such as SIT, UAT, Migration activities, andmove the system toward go-live
Identify and raise approved coreproduct gaps and follow up through our internal process untildelivery.

During the development of enhancements, the Consultant willwork with the Product team or Project technical team to iterativelytest enhancements to ensure they will meet business requirements.

Finally, the Consultant will assist in deployment and validation bythe Client.
Responsible for training users on basic use of thesystem, and new functionality
Skills And Requirements
Experienceworking with a software vendor in a Business Analysis role or as afunctional Front-office user within the capital marketsindustry
Expertise in the support and/or implementation of Front

Office Requirements:
detailed hands‐on knowledge aboutindustry-standard front office standards for market data management(bootstrapping algorithm), trade capture, pricing (Black‐Scholes,Cox‐Ross), and risk (Monte Carlo, VAR)
Experience writingfunctional and business specifications with the ability to mapconceptual financial and business elements to practical systemcapabilities
Willingness and ability to travel frequently (up to75%), as required
More About Us
Our Office:

Adenza'sChile is located on a quiet, tree-lined street, 1 block from ApoquindoAvenue which has many restaurants and cafes, to facilitate casuallunch and business meetings.

Three blocks from the subway and busstation Manquehue is easy to reach by public transport or car. Theoffice is on the top floor of a 7-story building, allowing for anincredible view of the city.

At the entrance of the office find areception area and a meeting room, and a balcony area, where you canhave lunch or work in a different environment.

WhyApply:

Adenza's mission to pioneer innovative technology offeringefficient, accessible, transparent, fully integrated solutions is onlyachievable due to our outstanding workforce.

The fusion of deeptechnical knowledge with the element of human passion, understanding,and energy is what makes Adenza's employees exceptional. At Adenza, weoffer excellent opportunities to collaborate on challenging andrelevant issues in financial services and technology. As we continueour exciting growth trajectory, we recognize how important investingin the best talent globally is. Are you self-driven, innovative,execution-focused, and customer-centric? If yes, we want to invest inyou. Adenza is an equal opportunity employer (EOE).

We arededicated to building and supporting a culture of diverse perspectivesand talents as well as inclusivity to support individual growth andsuperior business results.

LI-FR1
About Adenza
Adenzaprovides customers with end-to-end trading, treasury, risk management,and regulatory compliance platforms which can be delivered on-premiseor on-cloud.

We enable the world's largest financial institutions toconsolidate and streamline their operations with front-to-backsolutions integrated with data management and reporting.

We give thema single source of truth across the business.

With headquartersin London and New York, Adenza has more than 60,000 users acrossglobal, central, and regional banks, broker-dealers, insurers, assetmanagers, pension funds, hedge funds, stock exchanges and clearinghouses, securities services providers, andcorporates.

Department
Customer Delivery
EmploymentType
Permanent - Full Time
Location
Santiago
Workplacetype
Hybrid #J-18808-Ljbffr