Guest Experience Officer - Santiago - Talentos del Turismo - Explora

    Talentos del Turismo - Explora
    Talentos del Turismo - Explora Santiago

    hace 2 días

    De jornada completa
    Descripción

    Para considerarte en esta oportunidad laboral DEBES postular en o en este link


    Estamos en busca de personas que destaquen por su orientación al servicio para asumir el cargo de Guest Experience Officer para Explora San Pedro de Atacama, II región.


    Te compartimos la filosofía Explora:
    "Somos una compañía de exploraciones que opera lodges y reservas de conservación en lugares remotos de Sudamérica, con presencia en 7 destinos distribuidos en 4 países: Chile, Argentina, Perú y Bolivia.

    Nuestro propósito es invitar a nuestros viajeros a explorar cada destino para conectar de manera profunda con la naturaleza, y así despertar un genuino interés en la protección de estos territorios únicos.

    Nuestro compromiso se centra en 5 pilares que guían a nuestros equipos en todos los destinos:

    Cuidado por el viaje; atención a los viajeros; búsqueda de la excelencia; conservación para el futuro y pasión por la exploración.

    "


    La misión principal del cargo será brindar experiencias memorables, mediante un servicio personalizado y de excelencia a los viajeros en el área de Comedor o Recepción.


    Principales funciones de Garzón/a:

    • Atender al viajero en comedor.
    • Realizar el montaje del comedor para cada uno de los servicios.
    • Verificar, ordenar y limpiar los recursos del servicio.
    • Recibir, saludar, conocer e interactuar con el viajero, atendiendo y solucionando también sus requerimientos, coordinando con las áreas que corresponda.
    • Ser un/a compañero/a de viaje durante las interacciones con el viajero.

    Principales funciones de Recepcionista:

    • Conocer e interactuar con el viajero desde el pre travel.
    • Recibir y dar la bienvenida al viajero, incluyendo el check in y, despedirlo en su partida realizando un check out oportuno y cordial.
    • Atender y solucionar los requerimientos del viajero, coordinando con las áreas que corresponda.
    • Ser un/a compañero/a de viaje durante las interacciones con el viajero.
    • Trabajar en conjunto con el equipo de exploraciones transmitiendo las necesidades del viajero.
    • Entregar las habitaciones a los viajeros después del check in.
    • Realizar las reservas y coordinar los tratamientos de Spa.
    • Mantener su área limpia y ordenada.

    Jornada laboral:
    turnos rotativos, 6x1 (6 días de trabajo, 1 día de descanso).

    Beneficios
    Oportunidad de trabajar en hoteles de lujo, reconocidos tanto nacional e internacionalmente.
    Oportunidad de trabajar en un destino destacado por su belleza.
    Alojamiento y alimentación.
    Capacitaciones.
    Uniforme.
    Seguro complementario de salud.
    Estabilidad laboral.
    Oportunidades de crecimiento.

    Requisitos
    Estudios de Hotelería, Turismo o carreras afines (excluyente).
    Experiencia de mínimo 1 año en comedor.
    Inglés avanzado, oral y escrito (excluyente).
    Conocimientos en Opera (deseable).
    Disponibilidad para vivir en San Pedro de Atacama.


    Para considerarte en esta oportunidad laboral DEBES postular en o en este link

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