- Develop and maintain strong relationships with a portfolio of clients, ensuring their needs and expectations are met.
- Serve as the primary point of contact for clients, providing support, resolving issues, and delivering a premium customer experience through various channels including phone, email, and chat.
- Understand client needs and work collaboratively with internal teams to ensure these are fulfilled effectively and efficiently.
- Proactively identify opportunities for account growth and increased engagement, including upselling and cross-selling of products and services.
- Conduct regular reviews of account performance, presenting findings and recommendations to both clients and internal stakeholders.
- Ensure accurate and timely updating of client information in the database, maintaining a comprehensive record of all client interactions and transactions.
- Keep clients informed about new products, services, and promotional offers that could be
- Knowledge of English, with strong communication skills to effectively liaise with clients and internal teams.
- A client-focused approach, with a proven ability to manage and grow client accounts.
- Experience in account management, customer service, or a related field is highly desirable.
- Familiarity with the financial sector and investment products is beneficial but not mandatory.
- Excellent organizational skills, with the capability to handle multiple accounts and priorities simultaneously.
- A team-oriented individual who can also drive results independently.
- A competitive salary and benefits package, including performance-based incentives.
- Opportunities for professional growth and advancement within a dynamic, international business environment.
- A supportive and collaborative work culture, with a strong emphasis on diversity and inclusion.
- inglés (Deseable)
Account Manager - Santiago, Chile - OnEquity Chile SpA
Descripción
*Job Opportunity: Account Manager*
A leading international brokerage with a dynamic office in Santiago is looking for an Account Manager. This role is tailored for individuals passionate about client relationship management and eager for career growth in a vibrant, global company. If you have a track record in managing client accounts and are keen to use your skills to ensure client satisfaction and drive business growth, we invite you to apply for this compelling opportunity.
*Main Duties and Responsibilities:*
*Candidate Profile:*
*Company Benefits:*
This Account Manager position offers a unique opportunity for individuals looking to leverage their client management skills in a global setting. If you are dedicated to fostering strong client relationships and have the qualifications outlined above, please submit your CV for consideration.
Tipo de puesto: Tiempo completo, Indefinidio
Salario: A partir de $ al mes
Idioma:
Fecha de inicio prevista:
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