Head of Customer Operations Chile - Santiago de Chile - Unilever

Descripción

Unilever is currently hiring for a Customer Operations Director based in Chile

Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world.

We are looking for talents that would like to join this exciting journey with us.

Our Customer Operations team is embarking on an exciting journey to Digitalize the Go to Market Customer Operations such as Integrated Planning, Customer experience and Logistics.

If you are a SC Professional with passion for digital, customer service and physical operations such as transportation and warehousing then we would love to hear from you

What you can expect from the role?
- _ Lead the Customer Experience team and connectivity with CD and Customers in Chilean Market aiming superior Service._
- _ Lead the Logistics operations in Chile including the order management processes._
- _ Coordinate the SC Operations in Chile including the Integrated Planning Operations and connection with Procurement, Factories and other areas of Supply_
- _ Be a Business partner to the Chilean Heads of Business Units aiming at supporting the growth of the Business and BU objectives of profitability._
- _ Lead the decarbonization agenda for logistics in Chile_
- _ Manage SHE and Quality aspects of the operations_

Does this sound like you?

• Relevant experience in Customer Experience, Logistics and/or Planning
• Understanding of business needs and how to support growth and profitability in a multifunctional team

Why Unilever?

Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world.

You will work on brands that are loved and improve the lives of our consumers and the communities around us.

You will lead innovations, big and small, that will make our business win and grow.

You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.