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- 35 years of experience leading SAP AMSservices or support departments.
- Strong experience in managingSAP consultant teams.
- Familiar with ITIL and ITSM.
- Knowledgeabout ALM tool, Solman Quality Gate and Charm.
- AdvancedEnglish
- Develop and maintain strongclient relationships, serving as the main point of contact for SAP AMSservices and escalations.
- Monitor and analyze service performancemetrics, identify areas for improvement, and implement correctiveactions to enhance service delivery.
- Coordinate with technicalteams and other stakeholders to ensure the availability and stabilityof SAP system PUMA provides equal opportunities for all jobapplicants, regardless of race, color, religion, national origin, sex,gender identity or expression, sexual orientation, age, or disability.
Descripción
YOUR TALENT:
YOUR MISSION:
Equality for all is one of the core principles at PUMA and we do nottolerate any form of harassment or discrimination.
PUMAsupports over 21,000 employees across 51 countries. The PUMA Groupowns the brand PUMA, Cobra Golf and stichd, and is headquartered inHerzogenaurach, Germany. #J-18808-Ljbffr