Salesforce Admin Sc5728 - Santiago, Chile - Nisum

Descripción

Experience on health cloud, admin certified and good to have marketing cloud experiance.
Work hours- EST
POSITION OVERVIEW
The Salesforce Administrator will lead the ongoing development of our deployment. The successful candidate will have a record of success in improving processes and Health cloud CRM user adoption.

The SF Administrator will work closely with Commercial Management and Science 37 stakeholders to identify, develop, and deploy new business processes as well as evaluate and optimize existing processes.

DUTIES AND RESPONSIBILITIES

Duties include but are not limited to:1.Serve as primary System Administrator for the Science 37 Salesforce health cloud CRM2.Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, flows and processes, and other routine tasks3.Ensure appropriate sharing models are implemented and maintained4.Complete regular internal system audits and prepare for upgrades5.Manage data feeds and other integrations, including integrated third-party apps6.Coordinate the evaluation, scope and completion of new development requests, including Sandbox testing in coordination with Science 37 integration teams7.Work with management, users, and stakeholders to establish suitable processes to support administrative, development, and change management activities8.Assist in training of new users, and grow the skill set across the organization9.Maintain library of function-specific user guides and knowledge base10.

Develop and maintain system documentation and processes around change requests, testing, and deployment
QUALIFICATIONS & SKILLS

Qualifications 1.2 years of experience as a Salesforce Administrator (Health Cloud)2.Bachelor's degree in MIS, Computer Science, Business, or related Admin or Advanced Admin certification preferred4.Demonstrated ability using API with Salesforce integrations5.Advanced knowledge of MS Office Suite, specifically MS Excel6.Proven ability to design and implement new processes and facilitate user adoption7.Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows/flows/processes, custom views, and other content of intermediate complexity8.In-Depth understanding of best practices, products and functionality9.Ability to lead cross-functional working sessions to gather user requirements/specifications and translate to new processes and system configurations10.Proficiency in creating profiles, assigning roles, and managing access11.A documented history of successfully driving projects to completion12.

A demonstrated ability to understand and articulate complex requirements
Skills/Competencies
1.Strong communication and presentation skills – Excellent interpersonal skills and professional demeanor.

Must have the ability to communicate accurately and clearly, both orally and in writing.2.Computer skills – Expert knowledge of MS Office suite.

Able to generate business correspondence, create forms and generate reports as required.

Proficiency with MS Excel required.3.Technical Skills – Salesforce administrator certified, advanced API knowledge and demonstrated ability to use complex data visualization tools required.4.Team and collaborative capabilities – Commitment to collaboration, within and across departments.

Leverages each team member's unique background and perspective to achieve team goals while providing clear direction and accountabilities. 5.Interpersonal Savvy - Understands interpersonal and group dynamics and reacts in an effective and tactful manner. Has a range of interpersonal skills and approaches with ability to select a best fit approach.

6.Practice's professionalism and integrity in all actions – Demonstrated ability to foster concepts of teamwork, cooperation, self- control, and flexibility to get the work done.

The ability to adapt to a rapidly changing work environment. Able to successfully work in a decentralized team environment. Skilled in situational responsive decision-making.

7.Excellent problem-solving and people skills- Communicate ideas effectively to resolve conflicts and achieve business goals.8.Ability to work independently, self-directed, strong work ethic and adherence to deadlines.9.Ability to be flexible and capable of working independently or as part of a team.

¿What can we offer you?
- Belong to an international and multicultural company that supports diversity.- Be part of international projects with a presence in North America, Pakistan, India and Latam.- Work environment with extensive experience in remote and distributed work, using agile methodologies.- Culture of constant learning and development in current technologies.- Pleasant and collaborative environment, with a focus on teamwork.- Access to learning platforms, Google Cloud certifications, Databricks, Tech Talks, etc.- Being part of various initiatives and continuous participation in internal and external activities of innovation, hackathon, technology, agility, talks, webinars, well-being and culture with the possibility not only to participate but also to be an exhibitor.- If you live in Chile you will also have access to several benefits related to our center :)