Sr. Field Service Technician - Santiago de Chile - Epson America, Inc
Descripción
Long Description:
Principal Accountabilities
- In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to: _
- Make studies of equipment preinstalling.
- Support at service & support level, in presale to the Sales and Marketing areas.
- Support at service & support level, in postsale to the area of immediate service, Support on Site and Phone Support.
- Gather and register all the necessary information on the installed equipment. Make or participate actively in the product training.
- Receive, search and respond to tech consults and of high or medium level of the assigned lines originated by final clients, distributors, wholesalers, ASC ́s and subsidiaries in charge.
- Make training's of assembly, repair, disassembly, calibration, and tests of the assigned product lines.
- Report anomalies found in the operation of the products in charge, which are not reported in technical information nor in tech manuals.
- Suggest to his immediate superior a spares inventory of the assigned equipment.
- Test and demonstrate to Epson personnel the new equipment knowing, installing, and operating them before their launching in the country.
- Equipment demonstration, testing of demo units, and events.
Minimum Experience Requirements:
- C
- Requires Experience at an intermediate level (58 years)
Travel:
- Local Travel
- Up to 50%
Job Segment:Field Service, Technical Support, Maintenance, Technician, Technology, Manufacturing
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