Minestar Onboard Specialist-3 - Santiago de Chile - Caterpillar

Caterpillar

Empresa verificada

Santiago de Chile

hace 1 semana

Publicado por:

Valentina Hurtado

beBee Recruiter

Descripción

Career Area:

Product Support

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.

We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Job Duties:

Include the following functional areas:
Drive customer recognition of value of Command for Hauling, product feature design, improved processes, and change management.

Provides technical expertise related to Caterpillar MineStar Technology products, mainly focused on the onboard autonomous technology.
Provide operational support to the Autonomous Trucks operation.
Consults with site on basic features and processes are in place to support mining technology.
Benchmarks site performance using several maintenance metrics to ensure continuous improvement on Autonomous truck availability and reliability.
Recommends MineStar and Mining Equipment Management Best Practices.
Support customers and local Caterpillar Dealers through the change management process.
Supports basic training of Caterpillar Dealers personnel in areas of expertise.

NPI CONTRIBUTION
Increase product-positioning knowledge for Caterpillar

Provides feedback to product feature/benefits.
Participate in Field Follows as needed.

INCREASE / SHARE Technology INDUSTRY KNOWLEDGE

Identify and document performance issues based on field observation working with customers and Caterpillar Dealers.
Serves as team members to establish best practices and knowledge share.
Publish knowledge profiles for review by other specialists as a form of internal training and knowledge transfer.

INCREASE AWARENESS & PRESENCE OF CATERPILLAR in the Mining Technology INDUSTRY
Improve the industry's perception of Caterpillar.

Incumbents, along with their manager, will direct their development and continual learning through experience and staying abreast of technology changes.

Key learning comes from continued experience at customer sites. They will provide excellent communication and build solid relationships with the customer, dealer, and Caterpillar.

Incumbents must stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs.

Basic Qualifications:

College Degree: Mechanical, Electrical, Electronic or Mechatronic Engineering (desired) or similar, or equivalent experience.
Working background in Mining Heavy Equipment Maintenance.
Minimum of 1 year of experience within Mining Industry or Mining Technology (Systems and Practices)
Intermediate English

Behaviors:

a demonstrated ability to work independently, to communicate effectively and to influence others in the work group, dealer personnel and customers are highly desired.

Excellent interpersonal skills are essential to deal with customer and sensitive issues.

The following will be highly regarded, but not essential:

Basic knowledge on high precision positioning systems (GNSS) and Network Communications.
Experience on Caterpillar MineStar Command for Hauling onboard technology or similar.
Driver License
Advanced English
Knowledge in data analytics and experience in data base reporting (ex. SQL, SAP BO, PowerBI)

LI

Posting Dates:

febrero 12, febrero 22, 2024
Caterpillar is an Equal Opportunity Employer (EEO).

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