Internal IT Helpdesk Part Time - Santiago de Chile - GfK

GfK

Empresa verificada

Santiago de Chile

hace 1 semana

Publicado por:

Valentina Hurtado

beBee Recruiter

A tiempo parcial

Descripción

Country

Chile

Job Family

IT

For almost 90 years, GfK has been a reliable and trusted insight partner for the world's biggest companies and leading brands who make a difference in every consumer's life - and we will continue to build on this.

We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, ROI, brands and media.

With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of 8,000+ employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and will support your development within our international teams.

We are proud of our heritage and our future, as we continue our evolution from Market Research provider to SaaS data solutions and consulting partner.

We value extraordinary people and this is why we are looking for YOU to help create our future.

For our employees as well as for our clients we pursue one goal:
Growth from Knowledge

Job Description:

Next time you go shopping, think about this: What if brands asked for your opinion on their products before they put them on the shelf? Wouldn't that be nice? At Netquest we give voice to the consumers enabling them to shape the products and services of tomorrow.

How? We deliver consumers' genuine opinions and data to help companies create better products for you.

We're now looking for an Internal IT Helpedesk Par Time to be part of our IT team, working from the offices on Tuesdays, Wednesdays, and Thursdays.

In this role, you will provide technical assistance and support related to computer systems.

As an Internal IT Helpedesk you will have the following key accountabilities:

Provide technical support related to hardware or software at headquarters and supporting the IT teams in LatAm (Chile, Colombia, Argentina, USA, Mexico and Brazil)
Respond to queries, run diagnostic programs, isolate problem, determine and implement solution.
Respond to queries by ticket, on the phone or using remote tools.
Support for technical problems with Local Area Networks (LAN), VPNs, and ISPs.
Assist with onboarding of new users.
Have close relationship with global teams located in Bulgaria and Spain.

Now that we've introduced you to the position as Internal IT Helpedesk what skill, qualifications and experience should you have?- Bachelor's degree in systems engineering, network and telecommunications technician or related field.

- Desirable intermediate English- Office 365- Tkt systems (SNOW-Jira)

Why Netquest is great for you? We offer the following benefits:

Complementary Medical Insurance paid 100% by the company
Birthday day off
3 administrative days
Christmas and National Holiday Bonus

We are an ethical and honest company that is wholly committed to its clients and employees.

We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential.

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on:

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.