Salesforce Architect - Santiago de Chile - Varsity Tutors

Varsity Tutors

Empresa verificada

Santiago de Chile

hace 1 semana

Publicado por:

Valentina Hurtado

beBee Recruiter

Descripción

About Nerdy:

Qualifications:

Bachelor's degree in Computer Science, Information Systems, or a related field. Relevant certifications such as Salesforce Certified Administrator and Salesforce Certified Advanced Administrator are strongly preferred.
Proven experience as a Salesforce Administrator, with at least 5 years of handson experience working with Salesforce platforms (Sales Cloud, Service Cloud, Account Engagement, etc.).
Indepth knowledge of Salesforce configuration, customization, and administration, including but not limited to custom objects, validation rules, flows, and Lightning components.
Strong understanding of Salesforce data model, data management best practices, and data migration techniques.
Excellent problemsolving and analytical skills with the ability to translate business requirements into technical solutions.
Effective communication and interpersonal skills to collaborate with stakeholders, gather requirements, and train users.
Selfmotivated and detailoriented with the ability to work independently and manage multiple projects simultaneously.
Familiarity with security concepts and best practices in Salesforce, including user management, profiles, roles, and permission sets.
Strong commitment to quality, continuous improvement, and staying updated on Salesforce releases and emerging technologies.
Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.
Experience with agile and working closely with designers and engineers to drive feature definition and implementation.
Experience with middleware/iPaaS platforms, such as Twilio Segment, MuleSoft, or Dell Boomi, is a plus.
Fluent in English.

Responsibilities:

Salesforce Configuration and Customization: Lead the configuration and customization of Salesforce to meet the company's evolving needs. Design and implement custom objects, fields, workflows, and validation rules to support business processes.
User Support and Training: Provide advanced user support, troubleshooting, and issue resolution for Salesforce users across the organization. Conduct training sessions to educate users on Salesforce features, best practices, and system updates.
System Integration: Collaborate with the IT team to integrate Salesforce with other business systems, such as marketing automation, ERP, and customer support platforms. Ensure seamless data flow and consistency across systems.
Data Management and Reporting: Develop and implement data management strategies to maintain data integrity, accuracy, and security within Salesforce. Create and customize reports and dashboards to provide insights into sales performance, pipeline, and other key metrics.
Process Optimization: Analyze current sales and CRM processes, identify areas for improvement, and implement streamlined workflows and automation. Continuously optimize Salesforce to increase productivity, efficiency, and user adoption.
System Upgrades and Enhancements: Stay updated on Salesforce releases, new features, and industry best practices. Plan and execute system upgrades, enhancements, and deployments in coordination with the IT team.
Security and Compliance: Implement and enforce security controls, user permissions, and data access policies in accordance with industry standards and company policies.
Documentation and Governance: Maintain detailed documentation of system configurations, customizations, and integrations. Establish and enforce governance policies, standards, and procedures for Salesforce usage and administration.

Varsity Tutors Leadership Principles:

Relentless Focus on Customers

Comfort with Ambiguity
Ownership
Simplify
Intellectual Curiosity
Build Teams
Think Big
Insist on High Standards
Bias for Action
Build Trust
Go Deep
Have Conviction
Deliver Results
Are Right, a Lot

Benefits:

Competitive Salary (paid in USD).
Flexible PTO.
Fully remote position (anywhere in South America).
A onceinalifetime opportunity to help transform how the world learns
A fun, collaborative, and teamoriented work environment with plenty of training and a feedbackrich culture.