- Recruit, guide, and mentor talent to foster sustainable growth and capability in the region over the long term.
• Facilitate and orchestrate projects and day-to-day activities, leading by example and diving into specifics when required.
• Chair project meetings, tackling technical, functional, and organizational challenges head-on.
• Rally the regional and global team to tackle issues in a dynamic, customer-focused environment, while adhering to strict regulatory and cybersecurity standards.
• Manage project execution, addressing staffing concerns and handling escalations on a daily basis.
• Maintain regular communication with project stakeholders, senior management, and client delivery teams.
• Enhance team capabilities and value through continuous staff development and fostering strong relationships with global counterparts.
• Assess current business processes and systems to pinpoint areas for enhancement.
• Serve as the liaison between the global and regional teams, ensuring smooth service continuity, support coverage, and compliance with SLAs and SOPs.
• Address operational gaps with a focus on metrics, automation, cost management, risk mitigation, performance, reliability, and adherence to cloud best practices.
• Identify opportunities for collaboration across functions, resource optimization, and process streamlining to reduce technical debt, costs, and increase efficiency.
• Interpret and communicate business and technical goals from various perspectives, including client requirements, internal development, and operational viewpoints.
• Act as the primary point of contact for resolving staffing, policy, or administrative issues.Requirements - 10-15 years of IT industry experience, including 5-7 years of leadership and management of teams/departments spanning Business-As-Usual (BAU) support and project delivery.
- Demonstrated experience in establishing and nurturing new teams, functions, or skill sets.
- Proficiency in cloud technologies, particularly within the AWS ecosystem, with certification being advantageous.
- Demonstrated creativity and a strong drive to analyze and resolve intricate issues.
- Comfortable operating within a large, diverse global team with multiple stakeholders.
- Familiarity with various delivery methodologies, including waterfall, agile, scrum, and kanban.
- Exceptional troubleshooting abilities and analytical problem-solving skills.
- Demonstrated professionalism, consistency, and exceptional verbal and written communication skills, particularly in English.
- Advanced English proficiency. You will work with international teams from all over the world
Desirable requirements
- Exposure to the financial services sector or experience in collection recovery systems would be beneficial.What do we offer?
- Working as an employee
- Hybrid work: 3 days in the office in Santiago.Our values
- We foster trust
- Ownership is our guiding principle
- Collaboration
- Integrity
- Inclusivity
- Commitment to excellence
-
Lead Analyst
Encontrado en: Talent CL C2 - hace 6 días
Evalueserve Viña del Mar, Chile PermanentElevate Your Impact Through Innovation and LearningEvalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across five c ...
-
Analyst - Commodities Quantitative Finance
Encontrado en: Talent CL C2 - hace 1 día
Evalueserve Viña del Mar, Chile De jornada completaElevate Your Impact Through Innovation and LearningEvalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across five c ...
-
Analyst - Financial Editor
Encontrado en: Talent CL C2 - hace 4 días
Evalueserve Viña del Mar, Chile PermanentElevate Your Impact Through Innovation and LearningEvalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across five c ...
-
Consultant - Data Scientist
Encontrado en: Talent CL C2 - hace 1 día
Evalueserve Viña del Mar, Chile PermanentElevate your Impact Through Innovation and Learning · Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. · With presence in more than 45 countries across five continents, w ...
-
Analyst - Healthcare Analyst
Encontrado en: Talent CL C2 - hace 2 días
Evalueserve Viña del Mar, Chile Fixed Term ContractElevate Your Impact Through Innovation and LearningEvalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies.With a presence in more than 45 countries across five co ...
-
Manager - Fixed Income
Encontrado en: Talent CL C2 - hace 1 día
Evalueserve Viña del Mar, Chile PermanentElevate Your Impact Through Innovation and LearningEvalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across five c ...
-
Analyst - MIS Reporting Hub
Encontrado en: Talent CL C2 - hace 12 horas
Evalueserve Viña del Mar, Chile PermanentElevate Your Impact Through Innovation and LearningEvalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across five c ...
-
Analyst - Research Support Analyst
Encontrado en: Talent CL C2 - hace 6 días
Evalueserve Viña del Mar, Chile Fixed Term ContractElevate Your Impact Through Innovation and LearningEvalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across five c ...
-
Analyst - Investment Banking
Encontrado en: Talent CL C2 - hace 3 días
Evalueserve Viña del Mar, Chile Fixed Term ContractElevate Your Impact Through Innovation and LearningEvalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across five c ...
-
Associate - Graphic Designer
Encontrado en: Talent CL C2 - hace 4 días
Evalueserve Viña del Mar, Chile PermanentElevate your Impact Through Innovation and Learning · Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. · With presence in more than 45 countries across five continents, w ...
-
Senior Analyst
Encontrado en: Talent CL C2 - hace 6 días
Evalueserve Viña del Mar, Chile PermanentElevate Your Impact Through Innovation and LearningEvalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across five c ...
-
Manager Stowage Planning
Encontrado en: Talent CL C2 - hace 1 día
Hapag-Lloyd AG Viña del Mar, Chile· Manager Stowage Planning · Manager Stowage Planning · Full Time · 14 Nte. 976, Viña del Mar, Valparaíso, Chile · With Professional Experience · 4/16/24 · About Hapag-Lloyd · With a fleet of 264 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Llo ...
-
Manager Stowage Planning
Encontrado en: Talent CL C2 - hace 12 horas
Hapag-Lloyd Viña del Mar, Chile De jornada completaManager Stowage Planning · Full Time · 14 Nte. , Viña del Mar, Valparaíso, Chile · With Professional Experience · 4/16/24 · About Hapag-Lloyd · With a fleet of modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world's leading lin ...
-
Maintenance Planner
Encontrado en: Talent CL C2 - hace 1 día
Wärtsilä Viña del Mar, ChileMaintenance Planner · Wärtsilä Energy Storage & Optimization (ES&O) is the leading global energy storage optimizer. Our mission is to deliver integrated energy solutions that build a resilient, intelligent, and flexible energy infrastructure - unlocking the way to an optimized ...
-
Senior Analyst
Encontrado en: Jooble CL O C2 - hace 5 días
Evalueserve Valparaíso, ChileElevate Your Impact Through Innovation and Learning · Evalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across fi ...
-
Supervisory Analyst
Encontrado en: Talent CL C2 - hace 1 día
Evalueserve Valparaiso, ChileElevate Your Impact Through Innovation and Learning · Evalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With a presence in more than 45 countries across fi ...
-
Model Migration Support Analyst
Encontrado en: Talent CL C2 - hace 2 días
Evalueserve Valparaiso, ChileElevate your Impacto through Innovation and Learning · Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. · With presence in more than 45 countries across five continents, ...
-
Commercial Lines Account Manager
Encontrado en: Jooble CL O C2 - hace 3 días
Shepherd Insurance LLC Valparaíso, ChileDescription · PURPOSE: · This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial ...
-
Cloud Director Santiago, Chile
Encontrado en: Jooble CL O C2 - hace 3 días
Prometeo Talent Valparaíso, ChileAbout us · This company provides a software platform powered by AWS. This platform can be easily customized to help various clients, including financial service providers, debt collection agencies, debt buyers, telecommunication companies, utility companies, and others, achieve ...
-
Senior BI Developer
Encontrado en: Talent CL C2 - hace 3 días
Evalueserve Valparaiso, ChileElevate your impact through innovation and learning · Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With presence in more than 45 countries across five continents, we ...
Country Manager - Viña del Mar, Chile - Prometeo Talent
Descripción
About us
This company provides a software platform powered by AWS. This platform can be easily customized to help various clients, including financial service providers, debt collection agencies, debt buyers, telecommunication companies, utility companies, and others, achieve better results when working with customers facing financial challenges. Importantly, they prioritize treating customers with respect and dignity while delivering an industry-leading return on investment. With experience in over 60 countries and supporting over 650 different types of financial obligations, they simplify complex situations and create positive experiences for consumers.
Our Proposal
We are looking for a Country Manager / IT Manager to lead the Cloud Operations department, Your responsibilities will involve recruitment, and development of the Cloud Operations, targeted to be 10-12 staff in 2024. This department works together globally and closely with other departments and vendors to support and enhance our overall SaaS product offering for clients through programmes covering BAU support, cloud transformation, technical delivery and cross-functional continuous improvement initiatives.
Your responsibilities will be:
