People Services - Santiago de Chile - GHD

GHD
GHD
Empresa verificada
Santiago de Chile

hace 1 semana

Valentina Hurtado

Publicado por:

Valentina Hurtado

beBee Recruiter
Descripción
Join a global professional services leader. We are committed to solving the world's biggest challenges in the areas of water, energy and urbanization.


We are seeking a
People Services - Administrator , who a s part of GHD's People Shared Services team has the primary purpose to be accountable for ensuring all client needs are met within the agreed SLA with a low error rate.


  • Monitor inbox and ticket system and action workload within SLA.
  • Ensure all transaction details are documented in ticket before resolution.
  • Manage all tickets for employment lifecycle updates within Oracle HCM.
  • Create all employment documentation as required.
  • Working with process team, promote process improvement and work together to ensure all workflows are up to date.
  • Work with stakeholders including payroll teams to ensure the best outcome for employee.
  • Ensure all employee calls seeking assistance are handled efficiently and effectively.
  • Assist on other tasks or tickets as required.

Key Performance Indicators:


  • Adherence to agreed service levels and deadlines.
  • High attention to detail and selfaudit for error free results.
  • Professional relationships with clients, team members and all stakeholders.
  • Reputation for high level of trust, discretion and confidentiality and adherence to GHD's values.

Skills, Competencies and Qualifications:


  • 3+ years of prior experience in a People Shared Services function.
  • English: full professional proficiency.
  • Experience with HRIS platforms, preferable Oracle.
  • Prior global experience is an advantage.
  • Welldeveloped written/oral English communication skills is a must.
  • Advanced skills in Microsoft Word and Excel.
  • Ability to work under pressure, plan and prioritise workload.
  • Display Initiative and problemsolving ability.
LI-LS1


Why GHD?
Being the best we can be is in our culture.
We are a family of smart, innovative and creative problem solvers. In our employee-owned company, everything feels like it matters more.

Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come.


Our commitment to you


Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another.

We will support your needs by giving you the tools to do your best work and then recognise achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business.


Who we

are
We are committed to solving the world's biggest challenges in the areas of water, energy and urbanisation. GHD is a global professional services company that is a leader in engineering, construction and architectural expertise. Established in 1928, we remain wholly owned by our people.

We are 10,000+ diverse and skilled individuals, yet we are proudly 'One GHD' across more than 200 offices, spanning five continents - Asia, Australia, Europe, North and South America, and the Pacific region.

Delivering extraordinary social and economic outcomes, we are passionate about building lasting relationships with our partners and clients.
Más ofertas de trabajo de GHD
Ver todas las ofertas de empleo de GHD