Senior Supervisor, Kitting Operations - Región Metropolitana, Chile - Toms Gruppen A/S

Descripción

Who we want

• Accuracy-oriented team leaders. Providing direct oversight of processes and results, managers who ensure accurate and timely completion of projections, forecasts or reporting.
• Compliance-focused orchestrators. Managers who carefully oversee people, processes, and deliverables to ensure compliance with company policies and procedures.
• Managers who drive performance. People who implement process improvements and leverage the talent of their team to consistently increase performance and productivity.
• Quality-focused team drivers. People who motivate their team to deliver the highest quality products and solutions in a timely manner.

What you will do

As Senior Supervisor, Kitting Operations you will manage the day to day of the kitting operations under your responsibility, for both internal and external kit operations-related activities. This includes the reception, technical inspection and replenishment of sterile kits and also the performance management, development and engagement of the team. This position will support the Senior Operations Manager in developing and implementing solutions to further develop, maintain and improve customer satisfaction and experience, streamline processes, introduce standardization and optimize cost.

Essential duties & responsibilities:

• Lead the kit operations team, including training, coaching, and performance management.
• Develop the team, with emphasis in talent development and succession planning.
• Establish quality control measures to ensure product integrity and compliance with regulatory standards throughout the logistics process.
• Communicate, and enforce policies and procedures to achieve organizational goals and objectives.
• Ensure compliance with processes, procedures, policies and internal and external regulations.
• Monitor performance and develop and implement action plans to enhance efficiency and effectiveness in terms of cost, quality and service.
• Report and analysis on issues and performance, providing insights to senior management for decision-making and strategic planning.
• Perform other related work as assigned by management.

What you need

• Degree level in Business/Engineering/Supply Chain management or related area.
• +6 years of experience in Operations roles, preferably in the Medical Devices Industry.
• +3 years of leadership experience.
• Lean Six Sigma Green Belt is recommended.
• English and Spanish languages are required, Portuguese is desirable.
• Microsoft Office & ERP knowledge.
• Excellent communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively.
• Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment.
• Effective problem-solving and organization skills.