Field Service Engineer - Santiago, Chile - Flowserve Corporation

Flowserve Corporation Santiago, Chile

hace 4 días

Descripción

The security of your personal data is extremely important to Flowserve, that's why our recruiters will only contact you from an "" email address – and never from a personal email account. Additionally, our interview process will always include phone and/or video communication. Any solicitation for information outside of these channels is likely fraudulent.

job title, keywords

city, state, country

ID: R-8915
Job Category: Operations
Job Type: Full time

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve's culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Role Summary :

As a Field Service Engineer, you are responsible for coordinating with customers in field issues, warranty complaints and resolutions. You will carry out and support site commissioning, service and repair jobs at customer sites.

Responsibilities:

Order processing and acceptance

Prepare cost estimates minus discounts according to specifications

Schedule orders

Prepare quotations for standard products according to predefined lists

Read and evaluate customer specifications and customer requirement documents

Compile technical and commercial offer documents

Build and maintain strong customer relationships

Process customer complaints

Find, develop and implement technical solutions for special problems

Coordinate with internal and external customers effectively

Establish safe and proper work area and follow all safety requirements

Perform in-house and on-site repairs and service activities

Provide technical support and training as needed

Other duties as assigned

Requirements:

Bachelor's Degree in Mechanical Engineering or degree in relevant field and 5 to 7 years relevant experience

Strong verbal and written communication skills

Organized and efficient

Proficient in Microsoft Office, including Word

SAP knowledge in SD;MM;PP

Able to work well with a team

Experience serving customers in oil & gas, power, chemical, water and other general industries

Ability to reprioritize daily while still producing deliverables

Willingness to travel as needed to customer sites

Preferred Experience / Skills:

Knowledge of AutoCAD, Solid Works or any technical drawing tools are a plus

Experience as a project manager or planner

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Field Service Engineer - Santiago, Chile - Flowserve Corporation

Descripción

Service Engineer

Service Engineer

Service Engineer Sr