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    Customer Service Field Engineer - Santiago, Chile - Philips

    Philips
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    De jornada completa
    Descripción

    Job Title

    Customer Service Field Engineer

    Job Description

    FIELD SERVICE ENGiNEER - CHILE


    Field Service Engineers support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction. Strong customer focus, technical capabilities (installation, product malfunctions, predictive maintenance, upgrades among others).

    RESPONSABILITIES:

    • Technical support on customers related to service medical equipment.
    • Understand customer needs, identify root cause and is part of the solution.
    • Strong team collaboration between others FSE and stakeholders.
    • Keep all administrative tasks on time, and prepare technical reports if needed.
    • Monitor and manage assigned installed base.
    • Available for overtime, if needed.

    REQUIRIMENTS

    • Based in Santiago, Chile. Travel availability is a must.
    • Electrical / Electronic Engineer or Technical (min 4yrs), Biomedical Engineer or similar areas.
    • Min 2yrs experience on customer service related to medical equipment:
    • Intermediate English skills (reading, speaking, and listening)
    • B class driver license desirable.

    Sobre Philips

    Somos una empresa de tecnología para la salud. Construimos nuestra empresa en torno a la creencia de que cada persona es importante, y no pararemos hasta que todas tenga acceso a la atención sanitaria de calidad que merecen. Haga el trabajo de su vida para ayudar a mejorar la vida de los demás.

    Obtenga más información sobre nuestra empresa aquí

    Descubra nuestra emocionante y enriquecedora historia aquí

    Obtenga más información sobre nuestro objetivo aquí

    Si le interesa este puesto y tiene muchas de las experiencias necesarias, aunque no todas, le incentivamos a que se postule. Puede que igual sea el candidato adecuado para esta u otras oportunidades en Philips. Obtenga más información sobre nuestro compromiso con la diversidad y la inclusión aquí.


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