- Technical support on customers related to service medical equipment.
- Understand customer needs, identify root cause and is part of the solution.
- Strong team collaboration between others FSE and stakeholders.
- Keep all administrative tasks on time, and prepare technical reports if needed.
- Monitor and manage assigned installed base.
- Available for overtime, if needed.
- Based in Santiago, Chile. Travel availability is a must.
- Electrical / Electronic Engineer or Technical (min 4yrs), Biomedical Engineer or similar areas.
- Min 2yrs experience on customer service related to medical equipment:
- Intermediate English skills (reading, speaking, and listening)
- B class driver license desirable.
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Customer Service Field Engineer - Santiago, Chile - Philips
Descripción
Job Title
Customer Service Field EngineerJob Description
FIELD SERVICE ENGiNEER - CHILE
Field Service Engineers support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction. Strong customer focus, technical capabilities (installation, product malfunctions, predictive maintenance, upgrades among others).
RESPONSABILITIES:
REQUIRIMENTS
Sobre Philips
Somos una empresa de tecnología para la salud. Construimos nuestra empresa en torno a la creencia de que cada persona es importante, y no pararemos hasta que todas tenga acceso a la atención sanitaria de calidad que merecen. Haga el trabajo de su vida para ayudar a mejorar la vida de los demás.
Obtenga más información sobre nuestra empresa aquí
Descubra nuestra emocionante y enriquecedora historia aquí
Obtenga más información sobre nuestro objetivo aquí
Si le interesa este puesto y tiene muchas de las experiencias necesarias, aunque no todas, le incentivamos a que se postule. Puede que igual sea el candidato adecuado para esta u otras oportunidades en Philips. Obtenga más información sobre nuestro compromiso con la diversidad y la inclusión aquí.