Trabajos
>
Santiago

    Technical Support Engineer - Chile - Alation Inc

    Alation Inc
    Alation Inc Chile

    hace 4 días

    Default job background
    Descripción

    Due to its remote and hybrid culture, Alation conducts all of its interviewing and onboarding virtually.

    Big Data isn't a problem. It's an opportunity.

    At Alation, we help people find, understand, and trust data. So they not only excel in their work — they drive value for their enterprise, team, and role. In the words of one customer, "Alation makes me look like a rockstar."

    We help companies like Pfizer and Salesforce empower their people with the best data every day. As a platform for innovation, Alation helps customers create game-changing solutions (like a program for early-stage disease detection with Pfizer) and connect people to great data in less time (like Salesforce, whose analysts can now find data 35% faster). And we're just getting started.

    With more than $340M in funding - valued at over $1.7 billion and 450+ customers with household names - Alation is poised to capitalize on data as an opportunity. Headquartered in Silicon Valley, Alation was named to Inc. Magazine's Best Workplaces list for the third time, and our exceptional Glassdoor rating (4.7 out of 5) reflects a culture that makes coming to work each day a joy. Do you want to join a team that welcomes new ideas, supports your growth, and recognizes your unique value?

    Join us

    We are looking for an experienced Technical Support Engineer to join our advanced support team. In this role, you will provide advanced-level technical support, helping our customers integrate with the Alation platform. You will be responsible for troubleshooting and debugging complex issues as well as acting as an escalation point with customers and internal teams.

    What you'll be doing:
    • Provide advanced-level technical support to Alation customers, partners, prospects, and other support engineers
    • Specialize in at least one of the support specialization areas and serve as SME for internal and external customers
    • Contribute to the Alation Support Knowledge Base by regularly authoring, editing and updating technical documentation such as KB articles, runbooks, community FAQs, product documentation, etc.
    • Facilitate internal and external technical enablement sessions
    • Build and utilize complex lab setups to replicate and resolve problems
    You should have:
    • CS degree and at least 5 years of experience as a support engineer providing enterprise software application support
    • Experience troubleshooting Linux and running shell commands
    • Experience with Relational Databases, such Oracle and Postgres. SQL is a must.
    • Ability to diagnose and debug applications written Java and/or Python
    • Experience with Web servers, such as Apache and Nginx
    • Experience with REST APIs
    A big plus if you have experience in the following areas:
    • Postgres (DB internals)
    • JDBC drivers
    • Elasticsearch, NoSQL, MongoDB
    • Hadoop Ecosystem (Hive, HBase)
    • Cloud technologies and frameworks such as Kubernetes and Docker

    #LI-RB1

    More About Alation

    Our founders have come together from different backgrounds: business, engineering, and design. This unique mix from our founding team is important to the Alation culture story. Today, our team consists of creators and communicators with varied backgrounds - from Stanford, to the Indian Institute of Technology, big companies and one-person startups, the United States, and abroad. We continue to seek ever more diverse perspectives as we grow.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on

    the basis of race, name, religion, color, national origin, gender identity and expression, sexual orientation, age, marital status, veteran status, or disability status.

    Why Alation?

    Market-Leading Data Catalog Provider

    High-growth, collaborative environment with diverse and inclusive teams

    Continuous learning, enrichment and development opportunities

    Competitive pay and health offerings including commuter benefits

    Flexible time off to relax and recharge

    and much, much more

    #J-18808-Ljbffr
  • Extend IT

    IT Support Engineer

    hace 1 semana

    Extend IT Santiago de Chile

    Proporcionar servicios al cliente y soporte al usuario final. Proporcionar mantenimiento práctico de la infraestructura de la oficina de TI, incluidas salas de telecomunicaciones, cableado, dispositivos de red, UPS, impresoras, videoconferencias, teléfonos y dispositivos de salas ...

  • Jobs for Humanity

    Senior Support Engineer

    hace 5 días

    Jobs for Humanity Santiago de Chile

    **Company Description** · Jobs for Humanity is partnering with Checkr to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. · Company Name: Checkr · **Acerca de Checkr** · Checkr crea infraestructuras para el futu ...

  • IT - Talent

    Rtm0301 - IT Support Engineer

    hace 4 días

    IT - Talent Santiago de Chile

    **IT-Talent Headhunter SENIOR TI** busca para uno de sus clientes **IT Support Engineer** · Requisitos/Conocimientos/Experiência: · - Ingeniería en informática - Ingeniería de Sistemas. Tecnología de la Información o un campo relacionado. · - Experiência previa de mas de 4 años c ...

  • The Bridge Social

    253 Azure Engineer for Support

    hace 13 horas

    The Bridge Social Santiago de Chile

    **Descripción**: · **Somos The Bridge** · The Bridge es la red de profesionales digitales más grande de LATAM con más de 230 mil rockstars. Startups, scale-ups, grandes empresas y consultorías de todo el mundo trabajan con nosotros para conseguir los proyectos más desafiantes e i ...

  • FLSmidth, Inc.

    Wear Parts Technical Support Engineer

    hace 6 días

    FLSmidth, Inc. Santiago de Chile

    Aprovecha las oportunidades globales · - Al unirte a un equipo de más de personas trabajando en más de 60 países, serás parte de una red ágil de personas talentosas y con grandes anhelos. De hecho, contamos contigo para involucrarte, comunicarte y colaborar con colegas en todo el ...

  • Fiberhome International Chile Spa

    Technical Support Engineer Dwdm/otn

    hace 13 horas

    Fiberhome International Chile Spa Providencia, Chile

    **DATOS DE CONTACTO**: · **Empresa**: · Fiberhome International Chile Spa · **Actividad económica**: · Otras actividades de telecomunicaciones n.c.p. · **DESCRIPCIÓN**: · - Metropolitana, Providencia · - 16/06/ Jornada Completa**REQUISITOS SOLICITADOS**: · **Nível educacional**: ...

  • Global Services Business

    IT Support Engineer

    hace 4 días

    Global Services Business Santiago de Chile

    **Profile**: Oriented to the diagnosis and repair of Hardware and Software problems in computer equipment. - Systems, IT, or communications professional Years of experience in technical support for computer equipment, printers, and accessories +++ communication equipment such as ...

  • InterConnecta

    Senior Support Engineer

    hace 2 días

    InterConnecta Santiago de Chile

    Important: This remote position requires advanced english knowledge. · **Your interviews and day-to-day work will be held in english.** · InterConnecta is currently seeking an experienced Senior Support Engineer - Zoho/SaaS to join our Technology Operations team. · We are a compa ...

  • NTT Ltd.

    IT Technical Support Engineer

    hace 2 días

    NTT Ltd. Santiago de Chile

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • ServiceRocket

    Associate Engineer, Customer Support

    hace 1 semana

    ServiceRocket Santiago de Chile

    Looking to join a fun-loving and inclusive culture that has your back? Our fast-growing and dynamic company provides a life experience that supports your professional growth and personal well being. · With offices around the world, ServiceRocket's five-star products and services ...

  • FullStack Labs

    Junior DevOps Engineer/it Support

    hace 1 semana

    FullStack Labs Santiago de Chile

    FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an emp ...

  • Percona

    Database Performance Consultant/support Engineer

    hace 1 semana

    Percona Santiago de Chile

    Who is Percona? · Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and Maria DB to open source users globally. · Percona is remote-first and globally dispersed; we have 250 people in almost 40 coun ...

  • TATA CONSULTANCY SERVICES CHILE S.A.

    Application and Cloud Support Engineer

    hace 1 semana

    TATA CONSULTANCY SERVICES CHILE S.A. Santiago, Chile

    Tata Consultancy Services es una organización de servicios de TI, consultoría y soluciones de negocios que entrega resultados reales a negocios globales, garantizando un nivel de certeza que ninguna otra empresa puede igualar. · TCS ofrece una cartera integrada, centrada en cons ...

  • Flsmidth

    Regional Spare Parts Support Senior Engineer

    hace 6 días

    Flsmidth Santiago, Chile

    Regional Spare Parts Support Senior Engineer (Santiago): · Crea un futuro mejor · ¿Quieres hacer una diferencia en el mundo y contribuir a crear un futuro sustentable? · Creemos que podemos desarrollar la tecnología y adquirir el conocimiento práctico para marcar esa diferencia ...

  • Caterpillar

    Product Support Engineering Intern

    hace 1 semana

    Caterpillar Santiago, Chile

    Career Area: · Enterprise Cross Functional Job Description: · Your Work Shapes the World at Caterpillar Inc. · When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and ...

  • Caterpillar Brazil

    Product Support Engineering Intern

    hace 2 semanas

    Caterpillar Brazil Santiago, Chile

    Product Support Engineering Intern page is loaded · Product Support Engineering Intern · Apply locations Santiago, Region Metropolitana de Santiago time type Part time posted on Posted 2 Days Ago job requisition id R Career Area: · Enterprise Cross Functional Job Description ...

  • ServiceRocket

    Associate Engineer, Customer Support

    hace 1 semana

    ServiceRocket Santiago, Chile De jornada completa

    G'dayWe are ServiceRocket , a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the tr ...

  • Alation Inc

    Support Lab DevOps Engineer

    hace 4 días

    Alation Inc Chile

    Due to its remote and hybrid culture, Alation conducts all of its interviewing and onboarding virtually. · Big Data isn't a problem. It's an opportunity. · At Alation, we help people find, understand, and trust data. So they not only excel in their work — they drive value for t ...

  • The AES Corporation

    Wind Turbine Engineer

    hace 1 semana

    The AES Corporation Santiago de Chile

    En AES, elevamos la calidad de vida en todo el mundo cambiando la forma en la que la energía funciona. Todos tienen un impacto cada día en nuestros equipos pequeños y globales. Postúlese aquí para iniciar una extraordinaria carrera hoy mismo. · - We ́re looking for a Wind Turbine ...

  • Hitachi Careers

    Technical Customer Support Engineer

    hace 1 semana

    Hitachi Careers Santiago, Chile

    We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses ...