- Dirigir y supervisaral equipo de servicio postventa, asegurando una resolución efectiva deproblemas y una atención oportuna a las necesidades de losclientes.
- Implementar estrategias para mejorar la experiência delcliente y mantener altos níveles de satisfacción.
- Coordinar lacomunicación interna y externa relacionada con el servicio postventa,garantizando respuestas profesionales y eficientes.
- Analizardatos y métricas de desempeño para identificar áreas de mejora yoportunidades de crecimiento en los servicios postventa.
- Colaborar con otros departamentos para integrar eficazmente losservicios postventa en la operación general de laempresa
- Excelentes habilidadesde comunicación y trabajo en equipo.
- Capacidad para liderar,motivar y mantener la confidencialidad.
- Orientación al cliente ycapacidad resolutiva ante desafíos.
- Proactividad y habilidadespara la resolución efectiva de problemas
- Experiência en gestión de servicios postventa entecnología.
- Conocimientos avanzados en el uso de CRM y sistemasde gestión de servicio al cliente.
- Dominio del idiomainglés.
- Habilidades analíticas y capacidad para trabajar condatos y métricas.
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Head Service
hace 5 días
Validate Región Metropolitana, ChileEmpresa líder en tecnología, está en la búsqueda de un/a Head Service (Aftersales) para un puesto confidencial. Esta posición reviste vital importancia al liderar y gestionar el área de servicio postventa, garantizando la satisfacción del cliente y el éxito continuo de nuestros p ...
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FLSmidth, Inc. Santiago de ChileJoin a diverse and inclusive work culture. · Our differences make us unique and stronger. Every day you'll work with colleagues from different cultures. You'll be challenged to see things in a new way and experience why differences are a strength. We actively support diversity an ...
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Head of Site and Service Sales, Region SAMER
hace 1 semana
FLSmidth Santiago, ChileHead of Site and Service Sales, Region SAMER page is loaded · Head of Site and Service Sales, Region SAMER · Apply locations Santiago (MIN) time type Full time posted on Posted 2 Days Ago job requisition id R23613 Join a diverse and inclusive work culture · Our differences ma ...
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Sales Engineer Wind Energy
hace 6 días
KALE Recruitment Santiago de ChileNuestro clientes es uno de los productores más grandes en energía eólica estamos buscando actualmente a un Sales Engineer para el Cono Sur. · Professional level and group / Grupo y nível profesional: Ingeniero Industrial, Ingeniero Eléctrico, Actuario. De preferencia con un perfi ...
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Steward para Hotel en Santiago de Chile
hace 1 día
Decidir Consulting Santiago de ChileReconocido Hotel en Santiago, esta en la busqueda de un STEWARD: · **PRINCIPALES FUNCIONES**: · - Asegurarse de que la cocina esté limpia, bien cuidada y organizada en todo momento. · - Asegurarse de que los pisos estén secos y limpios en todo momento. · - Operar la maquinaria de ...
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Garzones/as para Hotel en Santiago de Chile
hace 1 día
Decidir Consulting Santiago de ChileReonocida Cadena Hotelera en Santiago de Chile está en la busqueda de Garzones cuyas funciones son: · - Responsabilizarse dentro de su departamento de las tareas asignadas por los encargados del servicio. · - Responsabilizarse del estado de limpieza de su departamento durante su ...
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Asistente de Cuentas Junior Ki4390
hace 6 días
Nisum Santiago de Chile**Location**:Santiago, Chile · **Team**:Ki Teknology · **Work Type**:Full Time · - Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and cu ...
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Specialist Environmental
hace 1 semana
BHP Santiago de Chile**About BHP**: · At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe w ...
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Construction & Facility Manager South America
hace 1 semana
H&M Santiago de ChileCompany Description · H&M Brand is on an exciting journey to again become a truly customer focused company. In line with our Faster Forward strategy, we want to achieve clear ownership, fuel our salesmanship, enable speed, and build on our passion for the customer throughout the ...
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FLSmidth Santiago, ChileHead of Professional Service, Region SAMER, Vice President page is loaded · Head of Professional Service, Region SAMER, Vice President · Apply locations Santiago (MIN) time type Full time posted on Posted 2 Days Ago job requisition id R20424 Head of Professional Service SAMER, ...
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Senior Manager, Backlog
hace 6 días
ServiceRocket Santiago de ChileLooking to join a fun-loving and inclusive culture that has your back? Our fast-growing and dynamic company provides a life experience that supports your professional growth and personal well being. · With offices around the world, ServiceRocket's five-star products and services ...
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Principal Tax South America
hace 1 día
BHP Santiago de Chile**Date**:20 Feb 2024**Job Posting End Date**: · **Job Country**:Chile**Job State/Province**:Santiago**Job Location/Region**: · **About BHP** · At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we of ...
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Project Discipline Leader
hace 6 días
Metso Outotec Santiago de ChileWould you like to take this opportunity to influence the industry towards a more responsible use of the world's natural resources? · At Metso Outotec you will join a supportive and inclusive network of colleagues from around the world. There will always be a chance for you to lea ...
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FLSmidth, Inc. Santiago de ChileCreate a better future · Do you want to make a difference in the world and contribute to a sustainable future? · We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It's a big responsibility, and we have committe ...
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ISS Group Holdings Limited Santiago, Chile**Who we are?** · At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape comb ...
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Atención Al Cliente
hace 6 días
Regus Santiago de Chile**Community Associate/Atención al cliente** · **SANTIAGO, El Bosque** · The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work · At IWG, we are leading the way. We've built the wor ...
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Website Assistant
hace 6 días
United Nations Santiago de ChileThis position is located in the Web Services Unit, Statistics Division. The Website Assistant reports to the Chief of the Statistics Division and the supervision of the Head of the Web Services Unit. · **Responsibilities**: · Under the overall guidance of the Chief of the Statist ...
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Head of Customer Operations Chile
hace 1 día
Unilever Santiago de Chile De jornada completaUnilever is currently hiring for a Customer Operations Director based in Chile · Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. We are looking for talents that would like to join this excit ...
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HRbp - Chile and Perú
hace 1 día
ISP South America Santiago de Chile**Description** · **ISP Human Resources Business Partner Chile-Perú Profile** · **Purpose of Role** · Become an integral member of ISP Schools' HR Team providing HR services, including, but not limited to, all aspects of the employee life cycle and needs of the business, such as ...
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Head It
hace 1 semana
Pacifica Continental Santiago de Chile**Purpose** · Our client is looking for a Head of IT, who will use his or her high level of experience to ensure that the functionality and performance of existing and new IT services used in Chile are in line with customer expectations and corporate policies and standards. He is ...
Head Service - Santiago, Chile - Validate Talent
Descripción
Empresa líder en tecnología, está en la búsqueda de un/a Head Service(Aftersales) para un puesto confidencial.Esta posición reviste vitalimportancia al liderar y gestionar el área de servicio postventa,garantizando la satisfacción del cliente y el éxito continuo denuestros productos tecnológicos en el mercado.
Buscamos un/aprofesional con habilidades sobresalientes en servicio al cliente,dominio avanzado del inglés, experiência en CRM y capacidad paradesempeñarse en un entorno deoficina.
Responsabilidades:
Habilidades blandas:
Habilidadestécnicas:
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