- Contributes to customer satisfaction by planning and executing service work as per customer order and expectation(s).
- Displays clear understanding of sense of urgency and care in their own area of responsibility.
- Ensures customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.
- Works with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
- Utilizes the local practices to notify the account team about the opportunities.
- Performs field service tasks, identifies technical issues, and performs analysis through remote or on-site activity in service categories and products for which they are certified to perform.
- Utilizes all relevant tools.
- Prepares material lists needed for service activity and ensures that all materials, parts, and equipment are available and of appropriate quality for service activities.
- Plans and executes work on a first-time right approach with customers, and ensures the job is done on time and as per quality standards.
- Bachelor ́s Degree in Electrical, Chemical, Electronics instrumentation or similar experience.
- Eight years of experience working in similar positions.
- Experience working with ABB equipment.
- Experience in classical instrumentation and gas analyzers.
- Intermediate English level
- Customer oriented, proactive, , ownership and resilient.
- Availability to travel.
-
Associate Field Service Technician
Encontrado en: Talent CL C2 - hace 18 minutos
Diebold Nixdorf Santiago, Chile De jornada completaResumen del puesto: Instala, depura y proporciona mantenimiento técnico para hardware y software de productos y componentes, principalmente en las instalaciones del cliente. Proporciona inspección programada, limpieza y otros servicios y realiza reparaciones menores de productos ...
-
Senior Field Service Technician
Encontrado en: Jooble CL O C2 - hace 1 día
ABB Schweiz AG Santiago, ChileSenior Field Service Technician Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dime ...
-
Senior Field Service Technician
Encontrado en: Jooble CL O C2 - hace 1 día
ABB Santiago, ChileTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abiliti ...
-
Service Technician
Encontrado en: Talent CL C2 - hace 3 días
Siemens Gamesa Las Condes, Chile De jornada completaIt takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. · Performs technical, mainly pre-defined tasks for accomplishing defined service de ...
-
Técnicos electrónicos, mecatrónicos y aeronáuticos
Encontrado en: Talent CL C2 - hace 1 día
CAE Santiago, Chile Temps pleinRôle et responsabilités · In this role, the Simulator Technician I will be expected to: · Perform routine technical tasks on site, in field or laboratory. · Receive training in the various phases of laboratory, office, plant or field technical work. · Key responsibilities wil ...
-
Piping Engineer for industrial and energy generation
Encontrado en: Jooble CL O C2 - hace 1 día
ENGIE Santiago, Chiletechnician | Maintenance Technician | Maintenance | Customer service | Customer Service · a | Drivers | CDL | Dedication | Flexibility · technician | Maintenance Technician | Maintenance | Positive Attitude | Customer service · Lead | Scientist | Science | Laboratory | Managem ...
-
Sales Distribuitors Engineer
Encontrado en: Jooble CL O C2 - hace 1 día
oilandgas ChileSchneider Electriccreates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the wa ...
-
Technical Support
Encontrado en: Talent CL C2 - hace 1 día
Lenovo Santiago, Chile De jornada completaDescription and Requirements · Job Description : Support Latin America ́s Field Service agents with technical escalations to solve critical matters from customers. · Coordinate tech support focals for their support in each of their countries. · Participate in Quality team interl ...
-
Outside Sales Specialist
Encontrado en: Jooble CL O C2 - hace 1 día
InnovaSea Systems, Inc. ChileOutside Sales Specialist, Aquaculture | CHILE- Based, Puerto Varas · INNOVASEA | Aquatic Solutions Built for Life · is revolutionizing aquaculture by combining technological know-how with hands-on industry expertise to deliver innovative, end-to-end solutions that maximize grow ...
-
Data Center Customer Operations Technician
Encontrado en: Talent CL C2 - hace 18 minutos
Equinix Santiago, Chile De jornada completaWho are we? · Equinix is the world's digital infrastructure company, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations ...
-
Técnicos electrónicos, mecatrónicos y aeronáuticos
Encontrado en: Talent CL C2 - hace 18 minutos
CAE Santiago, Chile De jornada completaRole and Responsibilities · In this role, the Simulator Technician I will be expected to: · Perform routine technical tasks on site, in field or laboratory. · Receive training in the various phases of laboratory, office, plant or field technical work. · Key responsibilities w ...
-
Inssurance Qa Lead
Encontrado en: Jooble CL O C2 - hace 1 día
It Hunter Santiago, ChileAbout Fusemachines · Fusemachines is a leading AI strategy, talent, and education services provider. Founded by Sameer Maskey Ph.D., Adjunct Associate Professor at Columbia University, Fusemachines has a core mission of democratizing AI. With a presence in 4 countries (Nepal, th ...
-
Técnicos electrónicos, mecatrónicos y aeronáuticos
Encontrado en: beBee S2 CL - hace 3 días
CAE Santiago, Chile OTHERRole and Responsibilities · In this role, the Simulator Technician I will be expected to: · Perform routine technical tasks on site, in field or laboratory. · Receive training in the various phases of laboratory, office, plant or field technical work. · Key responsibilities will ...
-
MS Engineer L1
Encontrado en: beBee S2 CL - hace 3 días
NTT Santiago, Chile De jornada completaNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
-
Operations Coordinator
Encontrado en: Talent CL C2 - hace 1 día
Boart Longyear Santiago, ChileJob Description: · At Veracio, we're unlocking the value and utility of scarce resources, and it all starts with the orebody. Whether that's unlocking hard-to-find minerals that are critical for a sustainable future. Or liberating time through the automation workflows from explo ...
-
System Administrator
Encontrado en: Talent CL C2 - hace 3 días
1150 Kyndryl Chile SpA Santiago, Chile De jornada completaWho We Are · At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, in ...
-
TS Implementation Engineer
Encontrado en: beBee S2 CL - hace 3 días
NTT Santiago, Chile De jornada completaNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
-
tecnico especialista en impresoras
Encontrado en: Jooble CL O C2 - hace 1 día
SUMINISTRA S A Providencia, ChileEmpresa líder en servicio de outsourcing, busca incorporar a su equipo técnicos con experiencia mínima de 2 años al menos, capacitados en el rubro de impresoras. · Función principal, diagnostico, configuración, instalación y reparación de impresoras, tanto en terrenos como en nu ...
Senior Field Service Technician - Santiago, Chile - ABB
Descripción
Senior Field Service Technician
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Executes service work as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Delivers quality customer service to satisfy customers.
This is a position with global grade
14
Your responsibilities
Your background
More about us
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
Work model: hybrid #LI-hybrid