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    Associate Field Service Technician - Santiago, Chile - Diebold Nixdorf

    Diebold Nixdorf
    Diebold Nixdorf Santiago, Chile

    hace 12 horas

    Default job background
    De jornada completa
    Descripción
    Resumen del puesto: Instala, depura y proporciona mantenimiento técnico para hardware y software de productos y componentes, principalmente en las instalaciones del cliente. Proporciona inspección programada, limpieza y otros servicios y realiza reparaciones menores de productos dentro de un territorio asignado. Inspecciona los productos para su correcto funcionamiento y resuelve los problemas observados y/o escala de acuerdo con el procedimiento establecido. Programa los servicios, completa toda la documentación requerida y trabaja con los clientes para garantizar la satisfacción con la prestación del servicio y la comprensión de la funcionalidad del producto. Principales responsabilidades:
  • Gana familiaridad con las prácticas y procedimientos de Field Service Technician
  • Con orientación y / o en conjunto con técnicos más experimentados realiza cualquiera o todos los siguientes: Manejo de incidentes
  • Utiliza herramientas de diagnóstico para realizar la resolución de problemas a través de un análisis detallado de fallas de hardware y software
  • Realiza reparaciones de hardware a nivel de componente
  • Limpia y ajusta componentes mecánicos
  • Configura e instala el software aplicable. Mantenimiento preventivo
  • Realiza comprobaciones rutinarias de acuerdo con procedimientos documentados
  • Recarga los consumibles según las indicaciones
  • Cualificaciones necesarias:
  • Al menos 1 año de experiencia en un puesto similar o reparación mecánica electrónica

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